Technical Writing

Let us help you provide materials to your sales staff that describe the science and policy in real-world terminology. Translating and providing the reliable sources of information will help your sales staff explain the proper use of your products in the clinical setting and provide a valuable resource to your customers. These simple fact sheets reference and translate the science, giving your sales staff the credibility necessary to meet the needs of the busy dental office. Give us your full catalog of products and we will help you identify the areas of confusion and provide materials that will provide a powerful tool to the direct marketing professional.

Examples of fact sheets we can help you with include:

The 2003 Centers for Disease Control and Prevention Infection Control in Dentistry Guidelines

• What types of products help the practitioner meet the guidelines?
• What should the clinician be told when s/he asks how to properly use the product?

Dental Unit Waterline Contamination

• What are the various products that are available for the treatment and control of biofilm?
• What should the clinician who wants to test their water be told?
• How does the sales staff explain the reason biofilm exists in a way that will make the clinician understand the need for treatment and control?

OSHA Bloodborne Pathogens Rule

• Explains why dental offices are not exempt from the requirement to use engineered sharp injury protection device.
• Help sales staff explain the definition of an engineered safety device and why some products being marketed do not meet the requirements of the OSHA standard.

Sterilization and disinfection of equipment, materials and instruments

• What characteristics should they look for in disinfectants.
• Why is heat sterilization preferred over chemical high level disinfection?
• How does the clinician decide whether to use equipment barriers or surface disinfectant?